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Shipping & Returns


COVID-19 UPDATE 

We continue to ship orders on a daily basis. Orders are shipped within 48-hours and you will receive a tracking notification. Our logistics provider (Australia Post) is currently experiencing delivery delays to some locations.This is unavoidable and we apologise for any inconvenience. We thank you for your understanding. If you have any questions regarding shipment of your order, please do not hesitate to email us at sales@sainoah.com.au  

 

DELIVERY

For deliveries within Australia, we use Australia Post. Upon fulfillment, you will receive an email confirmation which includes a tracking number. 

All Sainoah  deliveries are tracked to the shipping address location.

The customer is responsible to ensure the shipping location is a safe and a secure place. 

Orders are shipped next business day in most instances.

Delivery Times (from date of order)

  • Australia - 3-7 working days 

Should your item not arrive within the estimated delivery times, please email Sainoah quoting your order number. 

Shipping is free of charge Australia wide.